Retra Announces Warranty Extension and Firmware Update

Camera flash on Wetpixel

Retra has announced a free extended warranty period and a firmware update for its Retra Pro and Prime flashes. If you received your strobe before 1 December 2020, the warranty is valid from 1 January 2021. Firmware version 3.6 offers a range of improved performance features and bug fixes and is recommended for all users.

To update, download the Retra UWT App from Google Play or the App Store and follow the instructions.

From Retra UWT

Warranty reset & Firmware update

In 2020 diving opportunities were limited and many of you haven’t been able to use your new Retra Flash as much as planned. We want to extend our support to you by resetting your warranty for the Retra Flash PRO and Prime…

If you have taken delivery of your new Retra Flash PRO or Prime before 31st December 2020 your warranty period will officially begin on 1st January 2021. If you purchased the Supercharger the warranty is extended by additional 6 months.

Your warranty is extended only by keeping your Retra Flash Prime and PRO up-to-date with the latest firmware.

We are constantly collecting and analyzing feedback from photographers who are using the Retra Flash in the field. The result of this ongoing work is a flashgun that improves with time and offers more performance and freedom with lighting.

The new firmware update (FW3.6) for the Retra Flash PRO and Prime includes the following improvements:

To update your Retra Flash please download the Retra UWT App from Google Play and the App Store. Follow the connection instructions and connect your Retra Flash Prime/PRO to the Retra UWT App where you will find a “click for update” button.

If you have questions please write to us at develop@retra-uwt.com